Digitizing a Medical Practice: Managing Patient Records GDPR-Compliant

Sascha LadewigBy Sascha Ladewig· Founder & CEO· Updated: July 25, 2026

In short: In a practice, secure and traceable handling of sensitive documents is what counts. A DMS stores findings, reports and forms centrally, encrypted and role-based – with a complete change history and a recycle bin from which accidentally deleted items can be recovered.

Specifics in healthcare

  • High requirements for data protection and confidentiality (GDPR, professional secrecy).
  • Traceability of who changed which document when.
  • Retention obligations for patient records.

How digital practices work

  • Central, encrypted storage per patient – hosted in German data centres.
  • Fine-grained access rights for team and roles.
  • Complete history and audit log for traceability.
  • Deletion concept and retention periods implemented cleanly.

What to look for

Server location Germany, a data processing agreement, encryption and a robust rights and deletion concept.

Frequently asked questions

Is a cloud DMS for medical practices GDPR-compliant?

Yes, if the server location is in Germany/the EU, a data processing agreement exists, data is encrypted and no US subcontractors are involved. Access rights and a deletion concept are part of it.

How do we prove changes to patient records?

Via a complete change history and an audit log that documents every action with a timestamp. Accidentally deleted items remain recoverable in the recycle bin.