Welcome to the aktenplatz support team! We are here to help you with any questions or problems, be it by email or phone.

Our dedicated support team is on hand to provide you with the best possible service. We understand that technical challenges or confusion may arise and are here to help you resolve them quickly and efficiently.

For support via email, simply send us a message at  support@aktenplatz.de . Our team will process your request as quickly as possible and provide you with a detailed response. Please provide as much information as possible in your email to help us accurately diagnose the problem. The more precise your description, the faster we can provide you with a solution.

If you prefer to speak to one of our support agents over the phone, you can reach us at [+49 89 21542631]. Our friendly team will be happy to answer your questions and help you resolve your issue. Please note that our phone line is open during our business hours (Monday to Friday, 9:00 a.m. to 5:00 p.m.).

In order to provide you with even better support, we ask you to have the following information ready when you contact us:

• Your customer data (name, customer number, etc.)
• A detailed description of the problem or question
• If necessary, error messages or screenshots to illustrate the problem in more detail

We strive to process your requests quickly and professionally to ensure that you are satisfied with our support. However, for more complex issues, it may take a little longer to find a comprehensive solution. We ask for your understanding.

Thank you for choosing Aktenplatz support. We look forward to assisting you and providing you with a positive support experience!

Your file storage support team