Download user data

You can download your user data (without attachments). 

To do this, 

1. open the Backup tab under the project settings. 

 

2. Click on Export Project and wait for the loading process to be completed. 

3. Now click on Download Export Project.

You will receive a .zip file with JSON source files containing your user data.

 

Please note:

  • Never download personal data on a public computer, only on a personal computer.
  • If you close your account before you downloaded your data, you will no longer have access to your user data.
  • If you need the raw data of your attachments, please contact our support team.