Contact support

Welcome to the aktenplatz support team! We are here to help you with all questions and problems, be it by email or phone.

Our dedicated support team is at your disposal to provide you with the best possible service. We understand that technical challenges or ambiguities may arise and are here to help you resolve them quickly and efficiently.

For support by email, simply send us a message to support@aktenplatz.de. Our team will process your request as soon as possible and provide you with a detailed answer. Please include as much information as possible in your email to help us accurately diagnose the problem. The more precise your description is, the faster we can offer you a solution.

If you prefer to speak to one of our support staff over the phone, you can reach us on [+49 89 21542631]. Our friendly team will be happy to answer your questions and help you solve your problem. Please note that our telephone line is open during our business hours (Monday to Friday, 9am to 5pm).

In order to be able to offer you even better support, we ask that you have the following information ready when you contact us:

Your customer data (name, customer number, etc.)
A detailed description of the problem or question
If necessary, error messages or screenshots to illustrate the problem more precisely

We aim to deal with your inquiries quickly and professionally to ensure you are happy with our support. For more complex issues, however, it may take a little longer to find a comprehensive solution. We ask for your understanding.

Thank you for choosing [company] support. We look forward to serving you and providing you with a positive support experience!

Your file space support team